Returns & Refunds

Last updated January 1, 2026

Returns & Exchanges
Simple, Fair, Hassle-Free

At Shyfoy , we want you to love every piece you bring home.
If something isn’t right, we’re here to help with an easy and transparent return process.

Please contact us before sending anything back — unauthorized returns cannot be processed.

📧 shyfoyhome@gmail.com
📞 +1 (626) 591-5996

30-Day Easy Returns (Furniture)

For stock furniture items:

• Contact us within 7 days of delivery to request a return

• Ship the item back within 30 days

• Items must be unused, unassembled, and in original packaging

After inspection, we will issue your refund based on the item’s condition.

90-Day Returns (Non-Furniture Items)

Decor, mirrors, and small home accessories may be returned within 90 days of receipt if:

• Unused

• In original condition

• In original packaging

Damaged, Defective, or Incorrect Items

Please notify us within 7 days of delivery.

What we need:

• Order number

• Brief description

• Clear photos or videos

• Keep original packaging

What we offer:

✔ Free replacement
✔ Free repair
✔ Full refund
✔ No fees

You pay $0

Changed Your Mind / Not Fully Satisfied

If the return is not due to a product defect or quality issue, the following conditions apply:

• The item must be unused, unassembled, and in resalable condition
• The original packaging is required

Return & Responsibility:

We will cover the return shipping cost

If the item is returned without original packaging and results in damage during transit, the buyer will be responsible for the loss or damage.

Incorrect Address Provided

If an incorrect address was submitted:

• Customer is responsible for redelivery costs
  OR

• 20% return shipping fee if the package is returned to us

Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items

• Customized or made-to-order products

• Assembled or used items

• Items marked “Non-Returnable”

Refund Timeline

Refunds are issued after we receive and inspect your return.

Packaging Matters

Our packaging is designed to protect your furniture during transit.
Returning without original packaging may cause damage and affect refund eligibility.

We strongly recommend keeping all packaging until you’re fully satisfied.

Friendly Reminder

Shyfoy is not responsible for labor costs or third-party service bookings related to delivery timing.
Please confirm product availability before scheduling installations.